Privacy Policy

Privacy Policy

Last Updated: 01/01/2026

At Eddytec, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, process, store, and protect any information you provide through our website.

1. About Us

This website is operated by Eddytec, a company specialising in non-destructive testing of carbon composites.

If you have questions regarding this policy, you can contact us at:

  • Email: connect@eddytec.eu

  • Address: Singel 542, 1017AZ Amsterdam, The Netherlands

2. Information We Collect

We may collect the following types of personal data:

  • Contact Details: including name, company, email address, and phone number, submitted via contact forms or file downloads.

  • Project Information: any specifications or attachments provided when requesting a quote or consultation.

  • Download Data: name and email information when accessing downloadable materials (e.g., PDFs, forms).

  • Website Analytics: such as IP address, browser type, and pages visited, collected via cookies and analytics tools (see our Cookie Policy).

We do not collect sensitive personal data (such as health or payment information) through our website.

3. How We Use Your Information

Your data may be used for the following purposes:

  • To respond to enquiries or requests

  • To provide requested information or services

  • To follow up on downloads or quote submissions

  • To improve the functionality and user experience of our website

  • To communicate information about relevant services, if you have opted in

4. Data Storage and Retention

Information submitted through forms or downloads is securely stored on encrypted servers or trusted platforms (e.g., CRM systems or cloud storage services).

We retain personal data only for as long as necessary to fulfil the purpose it was collected for, or until you request that it be deleted.

5. Sharing Your Information

We do not sell or rent your personal information to third parties for marketing purposes.

We may share data with trusted service providers who support website hosting, email communications, or secure form processing. These providers operate under strict confidentiality agreements and only process data on behalf of Eddytec.

6. Your GDPR Rights

If you reside in the UK or EU, you have the following rights:

  • Access the personal information we hold about you

  • Request correction of any inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Object to or limit how your data is used

  • Withdraw consent at any time (when processing is consent-based)

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact: connect@eddytec.eu

7. Cookies and Tracking

Our website uses cookies and tracking tools to analyse usage and improve performance. You can control or disable cookies through your browser settings.

8. Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect against unauthorised access, disclosure, alteration, or loss.

9. Third-Party Links

Our site may include links to external websites (e.g., partners, file transfer services like WeTransfer or Dropbox). We are not responsible for their content or privacy practices.

10. Updates to This Policy

We may revise this Privacy Policy periodically. Any updates will be posted here with a new effective date. We encourage you to review this page regularly.

Questions or Concerns?
If you have any concerns about your data or how it is processed, please contact us at the following:

Email: connect@eddytec.eu

We welcome your feedback and aim to respond within three working days.